Brisbane is Queensland’s central hub for tourists and overseas visitors alike and in Australia we pride ourselves on our healthcare system, but it can be confusing. That is why at Brisbane GP & Travel Doctor, we have decided to put together some frequently asked questions about our healthcare system and more specifically, how to navigate it if you have Overseas Student Health Cover (OSHC).
We try to provide as much Health Information for you to take away from your consultation as possible. There are also translated resources available on the Queensland Health website.
If you are having trouble reading this, try Google’s free translator tool.
I am a student from overseas and have healthcare insurance, do I have to pay to see a Doctor?
This depends on your level of cover and who your health fund is with. We have agreements with BUPA, NIB, AHM, IMAN and Medibank that we can send them a bill directly, so you pay no out of pocket expenses for your consultation.
Our reception team are able to check your level of cover for you when you come in for your consultation*
*We are unable to contact BUPA over the weekends, therefore if you have an appointment on Saturday, you will be required to pay an out of pocket cost.
I am worried I will not understand the doctor, do you have interpreter services?
We are able to provide you with an interpreter for your appointment. You will need to let us know prior to the appointment if this is a requirement. Please email us at firstname.lastname@example.org if you think you would like to organise an interpreter or chaperone for your consultation.
What is Medicare?
Medicare is Australia’s national healthcare system which offers citizens (and some overseas visitors) access to healthcare for free or at a reduced cost.
Can I apply for Medicare?
This depends on a variety of factors which are based on your own personal circumstances. To see if you are eligible for Medicare, click here. Some countries might have a reciprocal healthcare agreement with Australia, you can find a list here.
I am eligible for Medicare, what happens when I need to see a doctor?
Make sure you bring your Medicare card with you to your appointment with your healthcare provider.
What does ‘Bulk Billed’ mean?
Bulk billing is a term used in the Australian healthcare industry which refers to the charge for your consultation being sent directly to Medicare. This means you will not incur any out of pocket expense for your appointment. Not all healthcare providers offer bulk billing, some are private healthcare providers.
It is important to note that not all services provided by your healthcare providers are covered by Medicare.
Can I use Medicare at Brisbane GP & Travel Doctor?
Always take your Medicare card to appointments with your healthcare provider. Brisbane GP & Travel Doctor is able to provide you with an instant rebate from Medicare after your appointment. To see our list of fees, click here.