For the most up to date advice from QLD Health please see their website. The advice is changing daily, therefore it is important that you keep yourself aware of the current health alerts.
Brisbane GP & Travel Doctor is pleased to welcome Dr Natasha Brown to the team.
Dr Brown’s interest in medicine came at a very young age, having been inspired when working on a school project about a doctor named Albert Schweitzer. Medicine was also a natural fit for Dr Brown as it combines her interest in health science and the opportunity to make a positive difference in people’s lives.
“I’m excited to join the teams at Brisbane GP & Travel Doctor and Shaw Road Medical Centre and to meet patients from the local communities. I’ve been met with a warm welcome, and it’s clear everyone is working together to deliver excellent patient care – and they’re enjoying doing so!” says Dr Brown.
As a keen traveller and scuba diver, Dr Brown has lived abroad in Singapore, Malaysia, and Hong Kong. She has also travelled for work, including Cairns, Sydney, and Adelaide, as well as to remote locations such as Bamaga, a small town located near the northern tip of Cape York in the north of Queensland. It was here that Dr Brown also provided medical care to patients from the Torres Strait Islands.
“I’m passionate about providing an environment where patients feel comfortable talking about any aspect of their health, including conversations that people can find more difficult, such as sexual health. I enjoy Diabetes Management as I’m able to work together with the patient over a period time to achieve their goals, and I also enjoy travel medicine, not only for my love of travel but because there is a lot more to it than people usually consider,” says Dr Brown.
Dr Brown has completed a Bachelor of Medicine and Bachelor of Surgery (MBBS) and obtained Fellowship with The Royal Australian College of General Practitioners in 2019. She looks forward to completing further studies in Skin Cancer Medicine and to extending this service to her patients.
To book an appointment with Dr Natasha Brown, please call Brisbane GP & Travel Doctor on (07) 3236 9599 or you can Book Appointment online.
This common scenario may cause frustration for some patients. After going for tests as requested by your doctor, you then must travel back to the practice to get your results. It can be an ordeal – we understand. So, why can’t you call to get your results, or have them emailed to you?
The main reason is simple – it’s better for you.
Your GP has a duty of care to take the time to ensure you are properly informed of the various possible outcomes of a test result. Your doctor also has a duty of care to ensure that you properly digest and understand the information presented to you, which is hard to gauge over the phone.
Another important factor is time. Often, your doctor’s day is divided into 15-minute intervals. In some situations, calling many patients to communicate results over the phone is simply not feasible. Also, finding the necessary time to explain your results thoroughly may not be achievable, and therefore you wouldn’t be receiving the best care possible.
“But what if the results are fine?”
The only person who can tell you that your results are fine is your doctor. They are trained to understand test results; administrative and nursing staff aren’t. Test results may also vary – they might look fine to the untrained eye. However, if you’re still presenting with symptoms that now have an unidentified cause, it will be something your doctor will want to explore further.
For these reasons, medical centres often have a practice policy that no results will be given over the phone.
What should you do?
We cannot stress enough that it’s the patient’s responsibility to follow up on their test results, and we actively encourage our patients to be proactive in their healthcare and book an appointment for results before leaving the clinic.
Unless encryption is used, email is not a secure platform for communicating sensitive information such as test results. Also, to protect your privacy, you should never email personal information such as your birth date, address, Medicare card number, etc. to our clinic.